A towing and roadside assistance company based in Ottawa's east end, serving drivers across the Ottawa-Gatineau area around the clock, every day of the year.
Gloucester Towing is based at 1980 Ogilvie Road in Ottawa. We are positioned in the east end of the city, which puts us close to Gloucester, Orleans, Vanier, and St Laurent, as well as the corridors along Montreal Road and Highway 174. When a call comes in from that side of the city, we are usually the closest truck on the road.
We cover the full Ottawa area. From Centretown and Westboro in the west to Orleans in the east, and South Keys down to Riverside. One number connects you to dispatch, and dispatch puts the nearest truck on its way.
Gloucester Towing handles towing, roadside assistance, car lockouts, flat tire replacement, battery boosts, battery replacement, fuel delivery, fuel drainage, and junk vehicle removal. Those services cover the vast majority of situations Ottawa drivers call about.
When you call (613) 662-6262, a real person picks up. We get the location, confirm the service needed, and dispatch. Most calls in the Ottawa area are handled in under 30 minutes from the time you call to the time the truck arrives. We do not use a call centre and we do not put you on hold while we look for a driver.
Our trucks are equipped for the full range of services we offer. The driver who arrives can handle a tow, a lockout, a flat tire, or a battery replacement without needing to call in a second vehicle. That matters when you are stuck on the side of the road in January with the temperature at minus 20.
Ottawa driving conditions make roadside calls unavoidable. From November to March, batteries fail regularly across Gloucester, Vanier, and Orleans. Snow and ice on roads like Ogilvie Road and Innes Road create spinouts and ditch recoveries that require a proper towing service, not just a push. Spring brings potholes that cause tire damage on streets throughout the east end and Centretown.
We operate through all of it. Holiday weekends, snowstorms, and the middle of the night in February. The call volume goes up in winter and our availability does not go down. That is how we are set up and how we have always run the operation.
Our primary service area includes Gloucester, Orleans, Vanier, St Laurent, Riverside, Centretown, South Keys, and Westboro. We also respond to calls from areas outside that list on a case-by-case basis. If you are unsure whether we cover your location, call and we will give you a straight answer in under a minute.
Being based on Ogilvie Road puts us within reach of the key corridors drivers use daily. Highway 417, Highway 174, Montreal Road, St Laurent Boulevard, and Riverside Drive all run through or near our service area. Breakdowns on those roads are calls we handle every week.
Gloucester Towing drivers are trained to handle towing and roadside service safely and professionally. Every driver carries the tools and equipment needed to complete the full range of services on site. When we commit to a response time, we keep it.
We operate in Ottawa, which means the people we help are our neighbours. Gloucester, Vanier, and Orleans are communities we drive through every day. That connection matters to how we treat calls. A driver stranded at midnight on Montreal Road is not a ticket number. We treat every call the way we would want to be treated if our own vehicle broke down on the side of the road.
We stand behind the work we do. If something is not right after we finish a job, call us back. We will address it directly. No runaround and no deflection.
Have a question before you call? Reach us on the contact page or call (613) 662-6262 directly.
We cover the Ottawa-Gatineau area. Available 24 hours a day, every day of the year.
(613) 662-6262