Common questions about towing, roadside assistance, lockouts, tire service, battery boosts, fuel delivery, and junk removal in Ottawa.
Below are questions Ottawa drivers ask most often about Gloucester Towing and our services. If your question is not listed, call (613) 662-6262 and we will give you a direct answer. We answer 24 hours a day, seven days a week.
Towing and Roadside Assistance
If the car can be fixed on the spot, we handle it with roadside assistance. Flat tire, dead battery, locked out, or out of fuel are all roadside calls. If the vehicle cannot be driven safely, that is when we tow it. Call us and describe the situation. We will tell you exactly what is needed before we dispatch.
Yes. We have the equipment to transport motorcycles safely using a flatbed. Call us at (613) 662-6262 and let us know it is a motorcycle when you call so we send the right truck. We cover Ottawa and surrounding areas including Gloucester, Orleans, and Vanier.
Yes. Our accident recovery service handles vehicle removal from accident scenes across Ottawa. We work with insurance and can take the vehicle to a body shop or storage location of your choice. Call us as soon as the scene is safe and emergency services have cleared.
We work with most major insurance providers. Call your insurance company first to confirm your roadside or towing coverage. Then call us at (613) 662-6262. We can provide receipts and documentation your insurer may require for reimbursement.
No. We use proper equipment and loading procedures for every tow. All-wheel-drive vehicles, lowered cars, and luxury vehicles are loaded using a flatbed to avoid drivetrain damage. Let us know the vehicle type when you call so we dispatch the right truck and equipment from the start.
Lockouts and Keys
Call (613) 662-6262 at any hour. Our emergency locksmith service operates 24 hours a day across Ottawa including Gloucester, Vanier, and Centretown. We open the vehicle without damage and get you back inside fast.
Yes. Our trunk lockout service is one of our most common calls. Keys, groceries, luggage, or a spare set left in a locked trunk are all situations we handle. We reach most locations in Ottawa in under 30 minutes and open the trunk without scratching the paint or body.
Batteries and Fuel
Yes. Our fuel delivery service brings gas directly to your vehicle anywhere in the Ottawa area. If you ran out on the 417, on Montreal Road, or in a parking lot in South Keys, call us and we bring enough fuel to get you to the nearest station. Available 24 hours a day.
Do not start the engine. Starting the car after misfuelling can cause serious damage. Call us immediately at (613) 662-6262. Our fuel drainage service drains the contaminated fuel safely and we can arrange a tow to a mechanic if additional servicing is needed.
Junk and Scrap Vehicles
Yes. Our junk car pickup and removal service takes unwanted vehicles from driveways, garages, and private lots across Ottawa. Most pickups are free. Call us with the vehicle details and location and we will confirm pickup within 24 hours.
Vehicles we remove are processed through licensed scrap and salvage facilities in Ottawa and the surrounding area. Parts in good condition are salvaged. The remainder is recycled in compliance with Ontario environmental regulations. We handle everything after pickup. You do not need to arrange anything beyond the initial call.
Still Have a Question?
Call us directly. We answer 24 hours a day across Ottawa and Gloucester.
