Orleans is Ottawa's largest east-end community, and it sees a steady volume of roadside calls year-round, particularly on the Highway 174 corridor, along St. Joseph Boulevard, and across the newer subdivisions that have grown quickly over the past decade. Gloucester Towing dispatches to Orleans from our base in Gloucester, putting us closer to Orleans than any service operating out of the city centre or the west end.
We cover all of Orleans around the clock, the established neighbourhoods near the 174 exits and the newer developments further east toward Trim Road and Cardinal Creek. If your vehicle stops in Orleans, one call reaches a truck that is already on the east side of the city.
Orleans stretches from the edge of Gloucester east to the urban boundary near Navan Road and Trim Road. The community includes established neighbourhoods along the Jeanne d'Arc and Tenth Line corridors as well as newer subdivisions that have grown rapidly in areas like Avalon, Cardinal Creek, and Chapel Hill South. We reach all of them.
Areas we cover within Orleans
Avalon and Cardinal Creek
Chapel Hill and Chapel Hill South
Queenswood Heights and Fallingbrook
Chatelaine Village and Convent Glen
St. Joseph Boulevard and Jeanne d'Arc Boulevard corridors
Highway 174 from Blair Road to Trim Road
The Highway 174 stretch through Orleans is one of the busier sections for breakdowns and incidents, especially during the morning and evening commute windows. Cold starts and battery failures are particularly common in Orleans winters given how far vehicles travel on cold engines before reaching the highway. We handle a significant number of battery calls and stalled vehicle tows in the Orleans area through the winter months.
We also serve neighbouring areas including Gloucester and Vanier.
Towing in Orleans Ottawa, Frequently Asked Questions
Our shop on Ogilvie Road in Gloucester is roughly 10 to 20 minutes from most Orleans addresses depending on traffic and which part of Orleans you are in. The western edge near Blair Road is the closest; the newer developments near Trim Road take a few minutes longer. Either way, we are dispatching from the east side of Ottawa, which puts us well ahead of services based downtown or in the west end.
Yes. Avalon and Cardinal Creek are within our regular Orleans coverage. These neighbourhoods are further east, which adds a few minutes to our arrival time compared to calls closer to the 174 interchanges, but they are well within our service range. When you call, give us your address and we will confirm the estimated arrival time from our current dispatch position.
Yes, both are regular routes for our Orleans calls. St. Joseph and Jeanne d'Arc are the main arterials through the community and see frequent roadside calls for stalled vehicles, lockouts, and flat tires. These are accessible roads for our trucks with no unusual access issues, so dispatch to calls on these corridors is straightforward.
No. We do not apply a distance surcharge for Orleans calls. Our pricing is based on the service type and the specifics of the job, the same factors that determine cost for any other Ottawa call. You will not pay more simply because you are in Orleans. We confirm the expected cost before dispatching so you know what to expect before the truck rolls.
Yes. We dispatch around the clock in Orleans, including late nights and early mornings. Orleans is a commuter community with residents who start their days early and return late, and our call volume reflects that. There is no reduced service or extended wait time for off-hours calls in Orleans, we answer the phone and dispatch the same way at 5 a.m. as we do at noon.
Yes. Park and ride lots and transit station parking areas are standard tow locations for us. If your vehicle has a dead battery, a flat tire, or needs to be towed from an Orleans transit lot, call us and we will come to you. These lots are open, accessible areas for our equipment and we handle calls there routinely.
