Accident recovery in Ottawa is available 24 hours a day from Gloucester Towing. A collision on the 417, a rear-end impact on Montreal Road, or a vehicle that slid off a Gloucester side street in winter, call (613) 662-6262 and we come to the scene, clear the vehicle, and transport it to the body shop, dealership, or storage location of your choice. We work efficiently at accident scenes and coordinate with police and other emergency services when they are present.
Accident recovery in Ottawa is different from a standard breakdown tow. The vehicle may be in an awkward position, blocking traffic, or structurally compromised in a way that affects how it can be safely loaded. This specialized service is part of our full towing service in Ottawa. Our drivers are experienced with collision scenes and use the right approach for each situation, never rushing a vehicle onto a truck in a way that causes additional damage.
Accident Recovery Across Ottawa
Gloucester Towing responds to accident recovery calls across the full Ottawa area. We cover Gloucester, Vanier, Orleans, St Laurent, Riverside, Centretown, South Keys, and Westboro. Highway calls on the 417 and the Queensway are prioritized due to the traffic risk involved. Our Ogilvie Road location means fast response to the east end of Ottawa where a significant portion of highway traffic passes.
Ottawa winters produce a higher volume of collision calls than any other season. Ice on the Vanier Parkway, black ice on Innes Road, and reduced visibility on the 417 during snowstorms all contribute to accident volume from November through March. We are staffed for this and our response time does not slow down in bad weather conditions.
Accident recovery situations we handle across Ottawa
Collision that left the vehicle undriveableA front-end impact, rear collision, or side impact that damaged the vehicle enough that it cannot safely be driven away. The car needs to be towed. We assess the damage on site and load accordingly.
Vehicle spun out or ended up in a ditchA car that lost control in winter conditions in Ottawa and ended up off the road, against a barrier, or in a ditch. Recovery from these positions may require a winch or specialized approach depending on the terrain and the vehicle's position.
Multi-vehicle collision scene clearanceAccidents involving two or more vehicles that need to be cleared from the road. We coordinate with police and other services on scene and clear vehicles efficiently to restore traffic flow on Ottawa roads.
Vehicle that appears driveable but may not be safeA car that starts and moves after a collision but has visible damage to wheels, suspension, or steering components. Driving a structurally compromised vehicle in Ottawa traffic is a serious risk. We tow it to a garage for a proper inspection first.
Working at Accident Scenes in Ottawa
When police or other emergency services are already on a collision scene in Ottawa, our drivers work within the direction given by those services. We do not load a vehicle until it is safe to do so and until we have confirmed the scene is clear to work. If the scene is still active, we wait and stage nearby until we are cleared to proceed.
For insurance purposes, it helps to document the scene before the vehicle is moved. Take photos of the vehicle's position, the surrounding area, and any visible damage before we load the car. Once the vehicle is on the truck, the scene evidence changes. Your insurance company and any legal process that follows will benefit from documentation taken at the scene.
Do not drive a vehicle that may have suspension, steering, or wheel damage after a collision. A car that appears to drive after an accident may have damage that causes sudden failure at speed on an Ottawa road. Have it towed and inspected before making that call. The cost of a tow is far less than the risk of a secondary incident.
What to expect when you call for accident recovery in Ottawa
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Call (613) 662-6262Tell us the location of the accident in Ottawa and whether emergency services are on scene. We dispatch the right truck immediately and prioritize highway and high-traffic locations.
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We confirm arrival timeYou get an arrival window before the call ends. We prioritize accident recovery calls. If police have requested a specific tow company, let us know and we coordinate accordingly.
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Driver assesses the scene and vehicleOn arrival the driver evaluates the vehicle's position and condition. We coordinate with any emergency services present and determine the safest loading method before touching the vehicle.
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Vehicle is recovered and deliveredWe transport the vehicle to the body shop, dealership, or storage location you choose. If you are unsure where to send it, we can advise based on the type of damage and your insurance situation.
Accident Recovery Coverage Across Ottawa
We cover the full Ottawa area for accident recovery including all major corridors: the 417, the Queensway, Hunt Club Road, Innes Road, Montreal Road, and all residential streets across the city. Response to highway incidents is treated as a priority given the risk to traffic.
If you are involved in a collision on an Ottawa highway, stay in your vehicle with your seatbelt on if it is safe to do so. Turn on your hazard lights. Move to the right shoulder if the vehicle is able to move. Call 911 first if there are injuries. Then call us at (613) 662-6262 for the tow.
Frequently asked questions about accident recovery in Ottawa
Yes. We work with drivers and their insurance companies regularly across Ottawa. We provide the documentation needed for insurance claims including the tow invoice and vehicle condition at time of pickup. If your insurance company needs to be contacted before the vehicle is moved, let us know when you call and we will hold until you have that confirmation.
We coordinate with police when they are present at a collision scene in Ottawa. Our drivers do not load a vehicle until the scene is cleared and we are authorized to proceed. If Ottawa Police or OPP have specific instructions about how the vehicle is to be moved or where it is to go, we follow those directions. Let us know when you call if emergency services are on scene so we are prepared on arrival.
Yes. Ditch recovery in Ottawa is a common call during winter months. A vehicle that has left the road and ended up in a ditch or against a snowbank may require a winch pull before it can be loaded onto the truck. We carry the equipment for this. Describe the vehicle's position when you call so we bring the appropriate setup.
If there is any visible damage to the wheels, tires, suspension, or front-end components, do not drive the vehicle. A car can appear to drive normally after an accident while having damage that causes sudden failure at highway speed. The only way to know for certain is a mechanical inspection at a garage. When in doubt, have the vehicle towed. The inspection will either confirm it is safe to drive or reveal damage that needs repair.
You choose the destination. We tow accident vehicles to body shops, dealerships, mechanical garages, or your home address anywhere in Ottawa. If you are unsure where to send the car, tell us whether it is a body damage situation or a mechanical situation and we can point you toward the right type of shop. We do not have preferred shops we direct customers toward.
Yes. Accident recovery is available 24 hours a day across Ottawa. Collisions happen at all hours, and late-night and early-morning calls on Ottawa highways are among the most frequent situations we respond to. Our service does not change after business hours. Call any time and a real person answers.
Vehicle in an Accident in Ottawa?
Gloucester Towing responds to collision scenes 24 hours a day. We recover and deliver your vehicle safely.
